Accessibility statement

Furniture is bought once every few years, and usually for someone we care about a great deal. We want that purchase to be possible whether you use a mouse, the keyboard alone, a screen reader, magnification, or simply find it harder to see on a given day.

Our reference point is WCAG 2.2 at level AA — the international standard for web accessibility. We do not treat it as a box ticked once: the shop changes every week, so we check accessibility as those changes land rather than once and for all.

Things that are already built and verified:

• Keyboard operation. You can move through the whole shop with the Tab key, and the element you are currently on has a clear outline. Every page starts with a “Skip to content” shortcut that lets you jump past the menu.
• Text contrast. Text has a contrast ratio of at least 4.5:1 against its background — and large text correspondingly less, as WCAG requires. That includes links picked out in colour, such as “Outlet” and “Gift finder”.
• Labelled forms. Every field — sign-in, registration, contact, checkout — has a label bound to it, so a screen reader announces what we are asking for. Errors are described in words, not by a red border alone.
• Image descriptions. Product photographs carry alternative text with the product name. Purely decorative graphics are hidden from screen readers so they do not clutter the reading.
• Reduced motion. If you have reduced motion switched on in your system, the shop honours it and turns off the reveal effects.
• Page structure. Headings, lists and landmarks (header, menu, main content, footer) are marked up in HTML rather than by appearance alone.
• Zoom. The page can be enlarged to 200% without losing content, and the layout also adapts to narrow phone screens.

We check accessibility two ways:

• Automatically — with axe-core, on the home page, the catalogue, a product page, the basket, the contact form and sign-in, in both desktop and phone views.
• By hand — going through the shop with the keyboard alone and calculating contrast ratios directly, because automated tools do not always read layered colours correctly.

An honest caveat. This is a self-assessment carried out by the team that runs the shop, not an audit by an outside firm and not a certificate. Automated tests catch only some problems — the rest need human judgement, and we have not tested the shop with people who use screen readers day to day.

We would rather say plainly what is still ahead of us:

• The location map on the contact page comes from an external service and its accessibility is not ours to control. That is why we always give the showroom address, opening hours and telephone number as plain text as well, next to the map.
• We have not tested the shop with users who rely on assistive technology. Automated checks and a keyboard are not the same as real experience — if you would like to help us with that, we would be glad to listen.
• Product descriptions come partly from the furniture manufacturers. We are working on making them all equally clear and written in plain language.
• Translations into English, German and Ukrainian were produced by machine and are being reviewed by a person a piece at a time. They may contain phrasing that is less natural than the Polish original.

If something on this site is impassable for you — it does not work from the keyboard, a screen reader fails to read something, the text is not legible enough — write to us. We treat such reports as a priority and aim to reply within 7 working days.

Tell us what you were trying to do and where you got stuck — that is usually enough for us to reproduce the problem. If you know which browser and which assistive software you use, add that too, but it is not essential.

If you need information about a product or help placing an order and the site is making that difficult — call us. We will take the order by telephone and go through it together.